Computer Care Associates

OPEN FOR BUSINESS

HOURS (times subject to change)

Mondays, Tuesdays and Fridays (10:45 a.m. – 6:30 p.m.)

Wednesdays (10:45 a.m. – 6:00 p.m.)

Thursdays (11:00 a.m.- 6:30 p.m.)

PLEASE CALL FIRST

508-370-8080

We offer REMOTE WORK and ON-SITE. These are handled on a case-by-case basis.

We work on both Windows and Apple computers.

Please email (jshapiro@help4computers.com) or call 508-370-8080.

We are here for your technology needs.

Our focus is on small businesses and residential users. The philosophy of Computer Care Associates is to teach as well as be a consultant for Users on how to backup files, and safeguard their computer against spyware and viruses etc. We offer services which include all types of maintenance and troubleshooting problems, installations (including wireless networks), software and hardware upgrades, some data recovery (if necessary), computer purchases, and offer basic computer courses. In general – we want to protect your computer before a crisis happens.

Computer Care Associates was established in 2001 providing complete computer solutions for its customers.

Located at 2 Vernon Street, Framingham, MA, we service all of “Metrowest” (and include towns within a 30-minute commute from Framingham)

Every customer has different issues. Our solutions are tailor-made for each situation.

SMALL BUSINESS (up to 10 computers) including monitoring their workstations and Users. Whether you work from home and remotely log into your office, or you are based at an office location, we are your IT consultant.
RESIDENTIAL including email and internet issues, software and hardware problems, backing up your data, and general maintenance. We service residential users on-site, remotely or you can drop off your computer at our Framingham location.

Quality service and follow up are what makes us so successful.

Our service-oriented staff is trained and certified to help solve your computer related problems with the highest quality hardware and software products available today. We stand behind the products we sell with service, maintenance, consulting, and repair programs.

EDUCATION

We offer one-to-one (or a small group) training, and the education is geared toward the needs of the User.

DATA TRANSFER is dependent upon the health of the hard drive. In each case we will diagnose the hard drive and give the customer a flat rate (labor) for the Data Recovery. Customer provides the external hard drive for the data to be copied onto (or the cost of the external HD will be added to the project fees).

We love hearing from you, and your personal referrals. Satisfied customers help us grow our business.

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Our Expertise

As our lifestyles have become increasingly dependent on our computers, it can be extremely frustrating when things go wrong. Technology makes life easier in many ways, but if it's not managed correctly, your computer can actually add stress to your life rather than reduce it.

PERFORMANCE: Is your internet connection frustratingly slow? Does it seem like it takes forever for web pages to load?

Is your computer filled with unneeded files and obsolete settings? - every time you start your computer or open a program, your PC has to load and process all these useless items.

You're not alone. You need to send an email, but your online service freezes or 'hiccups'? You're putting the final touches on a document you've slaved over, and the computer mysteriously crashes?

We can help. PHOTOGRAPHS: Let us help you back up the visual memory of an event before anything happens to your computer or to the photos. Make sure you have a plan in place to hold onto your valuable photos.

A Plan: More than half of people (52%) don't keep a backup of their digital files and photos, leaving them precariously susceptible to loss through accidental deletion, media corruption, and other digital disasters.

Have a backup plan in place. Backups should be a regular part of your computer maintenance. Make sure you keep copies of your files in a safe place, and keep to a regular backup schedule so that your copies are relatively current.