OPEN FOR BUSINESS
HOURS (times subject to change)
10:00 a.m. – 6:00 p.m.
PLEASE CALL FIRST
REMOTE WORK (scheduled on a case-by-case basis)
We work on both Windows and Apple Windows computers.
Please email (email@example.com) or call 508-370-8080.
We are here for your technology needs.
Our focus is on small businesses and residential users. The philosophy of Computer Care Associates is to teach as well as be a consultant for Users on how to backup files, and safeguard their computer against spyware and viruses etc. We offer services which include all types of maintenance and troubleshooting problems, installations (including wireless networks), software and hardware upgrades, some data recovery (if necessary), computer purchases, and offer basic computer courses. In general – we want to protect your computer before a crisis happens.
Computer Care Associates was established in 2001 providing complete computer solutions for its customers.
Located at 2 Vernon Street, Framingham, MA, we service “Metrowest” (including Ashland, Framingham, Holliston, Hopkinton, Marlborough, Milford, Natick, Newton, Northborough, Sherborn, Southborough, Sudbury, Waltham, Wayland, Wellesley, and Weston).
Different solutions are going to be needed for different issues.
The SMALL BUSINESS customer has up to 10 computers, and we can maintain their office technology including monitoring their workstations and Users. Whether you work from home and remotely log into your office, or you are based at an office location, we are your IT consultant.
There are two types of small businesses in terms of technology and activities.
– One type relies 100% on cloud applications. They save their data on the internet.
– The other type relies on their local computer (physically). That is where their applications are, that is where their data is located (and saved), all accomplished on-site. The data is either saved on the computer itself, or a server.
Many a small business relies on their local workstation computers to send out correspondence, invoices, proposals, and invitations (usually via email) – and Computer Care Associates offers 24/7 monitoring. With this 24/7 monitoring, important areas of the computer are watched and checked continuously. Examples of what is looked at are the hard drive, storage space, security issues, and error events on the computer. Additionally, there is “advanced” monitoring which adds additional activities and focuses on maintaining and updating your antivirus and web protections. The web protection is what keeps you from going to infected websites.
Computer Care Associates understands the value of putting you first and helping you have more of a highly productive IT environment. You can concentrate on business matters without having to worry about IT. The concept of 24/7 monitoring assures a fast and easy answer to a worry-free approach to keep your computers free of errors.
For the residential user, monitoring a computer on a 24/7 basis is not as critical as for a business. Residential users tend to call when an issue arises. No less important to resolve a problem quickly, the time sensitivity is less restricted. Residential use for technology often involves sending out emails, research on the internet, tracking expenses, even on-line taxes and saving pictures and music.
Quality service and follow up are what makes us so successful.
Our service-oriented staff is trained and certified to help solve your computer related problems with the highest quality hardware and software products available today. We stand behind the products we sell with service, maintenance, consulting, and repair programs. We will even share with you how you can perform some of these maintenance tasks yourself.
We offer one-to-one (or a small group) training, and the education is geared toward the needs of the User.
We also offer Data Transfer from an old computer to a new computer. There are times when there is difficulty in transferring data from a hard drive. In such cases we will diagnose the hard drive and give an estimate on the cost of Data Recovery.
We love hearing from you, and your personal referrals. Our satisfied customers help us grow our business.
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