PURCHASE COMPUTER ASSISTANCE IN BLOCKS OF TIME
Computer Care Associates charges an hourly fee for work performed. There is a minimum one hour charge. ($95/hour at your location; $85/hour at our Vernon St. office.) Payment for all parts and computer systems is required prior to delivery and installation. Please call the office (508-370-8080) to ask about our flat fees for certain services. Rates and terms are subject to change without notice.
Package #1: 10 hour blocks at $85/hour (regularly $95/hour; this is a $10/hour discount). We require a prepaid deposit of $450 for this discount. The balance will be billed as the work is performed, showing the remaining hours left on the contract.
Maintenance on a Monthly Basis
Package #2: Special Pricing for prepaid maintenance services (maximum 2 hours/month). We will maintain your computer system to its optimal functioning capacity on a monthly basis for a 6-month term. This includes tasks such as software upgrades, virus protection, defragmenting, scandisk, and start-up issues. These are accomplished monthly to ensure effectiveness and efficiency of your computer system and operations.
Pay-As-You-Go Maintenance Package
Package #3: Most computer maintenance, upgrades and services as needed (billed at $95/hour). Service calls will be provided within 4 to 10 hours (Monday thru Friday) or at a scheduled time. Please note: Weekends and after 6:00 p.m. weekdays are charged at $115/hour. (Pricing is subject to change)
Backup Package
Let Computer Care Associates take care of your back-up needs! Charges vary depending on the back-up device and amount of data, ease of access and location. Back up can be accomplished on a weekly, bi-monthly, or monthly basis.
Prices are subject to change.
REMOTE SUPPORT – Saves Time & Money
Computer Care Associates can connect remotely to your computer to repair and provide support services. All you need is an internet connection (cable, not dial-up) for this to occur. We can log into your home or business, a hotel suite while telecommuting, or even through local wireless ‘hotspots’. Our friendly online technicians can remotely solve your computer repair and support needs wherever you happen to be. Just sit back and watch as our technician remotely controls your mouse and keyboard to diagnose and fix your computer problems or to demonstrate an application. If it turns out that the issue cannot be fixed remotely, we will arrange for one of our technicians to come to your location and provide on-site computer repair. Remote access is not available for dial-up connections. The cost is $65 per incident (pricing subject to change). Please note that server-related problems have a different pricing structure.
You will need to call us at (508-370-8080) for the Session Code.
GIFT CERTIFICATES are available